-- Shipping --
- EVERYDAY FREE SHIPPING -
BYOOTIQUE offers Free Shipping for All lower 48 States (excluding Hawaii, Alaska, Puerto Rico, and Guam). We also do not ship to FPO, APO, or PO Boxes. Our Free Shipping method refers to Free UPS Mail Innovations, UPS SurePost® & UPS Ground, according to package's weight and dimension.
Usually, it takes 1-3 business days for delivery for all lower 48 States via UPS Ground.
- BUY ONLINE, PICKUP IN STORE -
Local Pickup is now available in our City of Industry, CA location. Before coming, contact us first at 626-336-3829 during our normal business hours. We have multiple warehouses and will need to check on inventory availability first. After confirming, we will be able to assist you on placing a new order for pick up. For local pickup orders, the shipping address will be the same as your billing address by default. We appreciate your understanding. Please see below for pickup policy.
Here is how it works:
- During checkout, select the delivery method: Pick up
- After the payment is made, an order confirmation will be sent to you. (If you do not see it in your inbox, please check your spam folder)
- Wait to receive a "Ready for pickup" email
- We will hold your item at our store for 5 business days; fail for pick up is subject to order cancellation/refund
- If you cannot pick up your order within 5 business days, please contact us via phone, email, or live chat
We have multiple warehouses in the United States. If the item you purchased is not available for pick up at our California warehouse, we will be able to ship it to you. Our customer service team will contact you to arrange accordingly.
Store pick up location and hours:
179 N. Sunset Ave. City of Industry, CA 91744
Pickup is available Monday-Friday from the hours:
9:00AM -12:00PM PST
1:00PM - 4:00PM PST
Bring to the store:
Your government-issued photo ID
Your order confirmation email
Notice: A signature is required at the time of the pickup.Who can pick up your order:
You can pick up your order or choose someone else to pick up. To have your order picked up by someone else, contact us to provide their name as an ID is required at the time of pickup.
- INTERNATIONAL SHIPPING -
We use UPS Worldwide Expedited® for international shipping to Canada, Mexico, and the rest of world.
For orders from Canada & Mexico, your order will normally ship within three business days, after your payment details have been verified. You will receive a tracking # when the order ships, and it may take up to 3-7 business days for delivery, provided that it's cleared by customs.
For International orders to the rest of world, your order also will be shipped within 3 business days after your payment detail verification. We are not responsible for international shipping delays, such as customs delays, and are not responsible for any customs duties or taxes. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier, and all duties/fees incurred on the shipment (In general, Custom clearance handling fees and/or Duty fees).
- MORE SHIPPING DETAIL -
Domestic orders will be processed the same business day if your payment is completed by 12:00pm PST / 2:00pm CST / 3:00pm EST. We cannot guarantee same-day shipment particularly if your Bill To address is different from your Ship To address, but we will do our best to expedite your order.
International packages will normally ship within three business days, as we need to verify your payment details.
Orders placed on Saturdays, Sundays, and major U.S. holidays, will ship on the following business day.
Insurance is covered for all international shipments. Customers are responsible for all additional customs fees, brokerage fees, duties, and taxes that may be levied by their respective governments or by the shipping carrier.
We may ship each product separately from different warehouses, as we utilize alternative warehouses across the Continental United States.
 |
 |
Thank you for shopping with us!
- https://byootique-global.com
- Headquarters: 179 N. Sunset Ave. City Of Industry, California 91744
- Parent company: Yescom USA, Inc.
- Email: sales@byootique-global.com
- Call us Tel: 626-888-3416
- Customer Service: Monday-Friday 8:00am–5:00pm PST